TELECROFT https://telecroft.gr Call Center, Consumer Services Wed, 01 Apr 2026 06:05:01 +0000 en-US hourly 1 https://telecroft.gr/wp-content/uploads/2024/06/telecroft_favicon.png TELECROFT https://telecroft.gr 32 32 New job positions from Telecroft for staffing a customer support department for a large Banking organization. https://telecroft.gr/en/new-job-positions-from-telecroft-for-staffing-a-customer-support-department-for-a-large-banking-organization/ Wed, 01 Apr 2026 06:00:28 +0000 https://telecroft.gr/?p=614 Basic Duties & Responsibilities

  • Customer service via phone, email or online chat
  • Understanding the specialized needs of the customer and promoting optimal solutions
  • Updating existing customers about banking products and services
  • Handling customer complaints and problem-solving
  • Providing technical support on digital technology products and services

Training & Professional Experience

  • High School Diploma
  • Developed communication skills & customer-centric perception
  • Excellent use of spoken language
  • Excellent communication skills and team spirit
  • Desire for learning, sense of responsibility and result orientation
  • Excellent use of Greek and good use of English language Use of PC in Windows environment (MS Office).
  • Sense of responsibility in managing sensitive information

Skills & Abilities

  • Communication skills
  • Organization & time management
  • Discretion & responsibility
  • Professionalism & consistency

Our Company provides you with:

  • Stable monthly earnings of 900€ and extra performance rally
  • Prospects for evolution
  • Immediate Hiring
  • Full employment
  • Continuous support and training
  • Easy access to the facilities with all public transport (near Metro and Tram station)

Contact details: Vasilaki Gianna, HR Recruiter| 2111073932
Email: info@telecroft.gr | www.Telecroft.gr | Ekataiou 95, 11743 Neos Kosmos

]]> Online Betting Customer Representatives OPAP Company Profile https://telecroft.gr/en/online-betting-customer-representatives-opap-company-profile/ Wed, 01 Apr 2026 06:00:23 +0000 https://telecroft.gr/?p=544 TELECROFT, the leading Greek company in the provision of customer relationship management services, in the context of further developing its cooperation with the leading gaming company OPAP, is looking for Betting Customer Management Representatives with the aim of their immediate integration, after their final selection, into our human resources as new associates.

Job Description:

Betting Customer Management Representatives are responsible for supporting OPAP customers, specialized in online services and the Group’s products. Their basic duties & responsibilities include online customer support via live chat, email communications and telephone service of incoming calls, improving the betting experience of each player.

Basic Duties & Responsibilities:

  • Provide excellent customer service through chat, phone and email in real time
  • Perform verification checks in relation to the profile of each customer (KYC)
  • Support and guide customers with all requests and monitor them where required
  • Promote technical and operational problems to the competent departments
  • Provide feedback to management on the betting experience of players

Training and Professional Experience

  • Undergraduate degree IEK or TEI or AEI desirable
  • Excellent Knowledge of Greek language (C2)
  • Good knowledge of English language (B2)
  • Excellent use of PC in Windows environment (desired certifications ECDL/Keycert)
  • Familiarity with the field of online & sports betting will be considered an additional qualification
  • Previous involvement with the field of online & sports betting will be considered an additional qualification
  • Fulfilled Military Obligations (for male candidates)

Skills & Abilities

  • Communication skills
  • Organization & time management
  • Resilience to pressure
  • Discretion & responsibility
  • Professionalism & consistency

Our Company provides you with:

  • Stable monthly earnings
  • Prospects for evolution
  • Immediate Hiring
  • Full employment
  • Continuous support and training
  • Modern and pleasant working environment in the offices of OPAP

All applications will be examined under conditions of absolute discretion. We respect your privacy in accordance with the General Data Protection Regulation.


]]> PCI Compliance Certificate https://telecroft.gr/wp-content/uploads/2024/07/PCI_DSS_Certificate_Telecroft_2025.pdf#new_tab Fri, 28 Nov 2025 10:00:50 +0000 https://telecroft.gr/?p=789 TELECROFT 22301 https://telecroft.gr/wp-content/uploads/2024/07/TELECROFT-22301-EN-REC-2025-3.pdf#new_tab Wed, 10 Sep 2025 07:05:52 +0000 https://telecroft.gr/?p=784 TELECROFT 27001 https://telecroft.gr/wp-content/uploads/2024/07/TELECROFT-27001-EN-REC-2025-1.pdf#new_tab Tue, 02 Jul 2024 11:06:25 +0000 https://telecroft.gr/?p=787 TELECROFT 20000 https://telecroft.gr/wp-content/uploads/2024/07/TELECROFT-20000-EN-REC-2025-2.pdf#new_tab Tue, 02 Jul 2024 11:04:07 +0000 https://telecroft.gr/?p=782 TELECROFT 9001 https://telecroft.gr/wp-content/uploads/2024/07/TELECROFT-9001-EN.pdf#new_tab Tue, 02 Jul 2024 11:03:24 +0000 https://telecroft.gr/?p=779 TELECROFT 14001 https://telecroft.gr/wp-content/uploads/2024/07/TELECROFT-14001-EN.pdf#new_tab Tue, 02 Jul 2024 11:02:57 +0000 https://telecroft.gr/?p=775 TELECROFT 45001 https://telecroft.gr/wp-content/uploads/2024/07/TELECROFT-45001-EN.pdf#new_tab Tue, 02 Jul 2024 11:02:07 +0000 https://telecroft.gr/?p=773 GREEK EXCELLENCE 2022 https://telecroft.gr/en/greek-excellence-2022-en/ Wed, 27 Jul 2022 11:56:22 +0000 https://telecroft.gr/?p=464 GREEK EXCELLENCE is an initiative of the Hellenic Customer Service Institute (EIEP), which started in 2021.EIEP honored 5 outstanding personalities of the Greek business world, who internationally promote our country and send a resounding message of hope and optimism for a better tomorrow. This year’s event took place on Thursday, May 26, 2022, at the Stavros Niarchos Foundation Cultural Center.

]]>